I make complex subjects understandable.

I help organisations understand, redesign and explain systems that have grown too complicated to decide on.

• Rules that are public, binding, and nowhere written down together.
• Information scattered across systems that don’t know about each other.
• Decisions nobody can defend, because nobody can show the working.

Twenty years across Europe and Asia. Seven as managing director of a Hong Kong consultancy, leading multidisciplinary teams for clients in education, commerce and the creative industries. Now advising senior leadership on digital transformation across platforms serving 35,000 people — and building the systems below.

The advisory work and the research feed each other. Interfaces Institute is where the method is developed and published in the open — interaction read at every grain, from the single tap to the system it belongs to. Client work supplies the problems; the institute supplies the method, and the standards that keep it honest.

Selected work

• waypoints.now26,034 crossings · 115 countries
• timesys.pro241 jurisdictions · 10,338 dated closures
• corpus.institute108,021 sections · 12 languages
• organize.ink372 templates · 52 devices · 27 languages
• Equivalence across jurisdictionsa working tool

All work, with the detail →

Work with me

Advisory on transformation, information architecture and service design — how I work and typical engagements, or write to mike@mikko.gr.